Best Shopify Product Review Apps Compared (2026)
For a new store, the best Shopify product review app is one with a usable free plan: Judge.me, Loox and Okendo all have one, and they differ mainly in what the free plan includes and what the paid plan is priced by. Before installing any of them, know the free layer you already have: customers who buy through the Shop app or your online store can rate products from 1 to 5 stars in the Shop app after delivery. Shopify’s own former Product Reviews app is no longer available on the App Store.
Plans, features and ratings are as each app’s Shopify App Store listing showed them on October 23, 2026. Shop review facts come from the Help Center page on Shop product reviews, read the same day.
Reviews you get for free in the Shop app
After a customer buys through Shop or your online store, Shop sends them a notification once the order is delivered asking for a review. They give 1 to 5 stars and can add a comment of up to 1,000 characters. Shopify screens reviews against the Shop product review policies before publishing them. If you use a supported reviews app as well, its reviews can also be displayed on Shop, including eligible photos and videos.
That covers the Shop app. To show reviews on your own product pages, with stars in collection grids and in Google results, you need a reviews app.
Review apps compared
| App | Free plan | Paid plans | Priced by | Photos and video | Shop | Rating | |
|---|---|---|---|---|---|---|---|
| Judge.me | “Forever Free”: unlimited photo and video reviews, review importer | Awesome $15/month | Flat | Free plan | Free: Google reviews sync and rich snippets; Google Shopping on Awesome | Sync on the free plan | 5.0 (48,952 reviews) |
| Loox | Beginner: up to 500 orders, photo reviews | Convert $49.99/month (300 orders, then $50 per 300); Unlimited $299.99 | Orders | Photo reviews free; video on Convert | Google rich snippets and schema on the free plan; syndication to Google, Meta and TikTok on Convert | Shop app syndication on the free plan | 4.9 (9,945) |
| Okendo | Up to 50 orders/month | Essential $19/month (200 orders/month), Growth $119 (1,500), Power $299 (3,500) | Orders | Both listed | Google listed as an integration | Shop listed as an integration | 4.8 (1,443) |
Okendo also bundles loyalty (“Reviews & Loyalty” in its name), which matters if you plan both.
Pick by need
- A new store that wants photo reviews and Google stars for nothing: Judge.me’s free plan lists unlimited photo and video reviews, Google review sync with rich snippets, Shop app sync and an importer. Its paid plan is a flat $15 a month, so the price does not grow with orders.
- Photo-led products (fashion, beauty, home) with steady orders: Loox’s free plan covers up to 500 orders with photo reviews and Shop syndication; video and Google, Meta and TikTok syndication come with the $49.99 plan, priced by orders.
- Reviews and loyalty from one vendor: Okendo. Its free plan is small (50 orders a month), so budget for Essential at $19 or Growth at $119.
- Moving from another app: check the importer before choosing; Judge.me lists one on its free plan.
How to ask for reviews, where to place them on the product page and how stars reach Google is a separate topic, covered in collect and show product reviews. Photos and videos from customers beyond reviews are in user-generated content.
Rules for reviews
- No fake reviews. In the US, the FTC’s rule on consumer reviews (16 CFR Part 465, in force since October 2024) bans fake reviews and the suppression of negative ones. Shop screens reviews against its own policies.
- Disclose incentives. If you give a discount for a photo review, as some apps let you, say so where the review appears, and give it whether the review is positive or not.
- Reply to the negative ones. A short, factual reply under a 2-star review shows the next shopper how you handle problems.
We ask for reviews of our own Shopify apps and answer every one on the App Store, good or bad. More app comparisons are in best Shopify apps and the running a store hub.
Frequently asked questions
Does Shopify have a free product reviews app? Shopify’s own Product Reviews app is no longer available on the Shopify App Store. Customers can still review products in the Shop app after delivery, and third-party apps such as Judge.me, Loox and Okendo have free plans for reviews on your store.
Which review app shows stars in Google? Judge.me lists Google reviews sync and rich snippets on its free plan and Google Shopping on its $15 plan; Loox lists Google rich snippets and schema on its free plan and syndication to Google, Meta and TikTok on its Convert plan; Okendo lists Google as an integration. Whether stars appear in Google results is decided by Google.
Can I import reviews into a Shopify review app? Judge.me lists a reviews importer on its free plan. Check each app’s listing for import from the app you are leaving before you switch.
Do Shopify review apps work with the Shop app? Shopify says reviews collected with a supported partner app can also be displayed on Shop. Judge.me lists Shop app sync and Loox lists Shop app syndication on their free plans.